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Ethan Allen Outdoor Furniture

Ethan Allen Outdoor Furniture

I actually have a lot of experience with Ethan Allen furniture because I used to work there. There seem to be some common misconceptions on this forum. One is that the designers are not educated or trained in design. It is true that not ALL Ethan Allen designers have a degree in interior design, but most do, or have a degree in a related field. No designer is ever hired who has neither experience nor a degree. I myself have a four year degree in interior design from an accredited school. However, no amount of schooling can give you the natural talent that a designer must possess to be successful and make their clients happy with the outcome. It is up to the managers and owners to hire the right kinds of people, so I am sorry that some of you had bad experiences. Someone mentioned that Ethan Allens are independently owned, but not all of them are. In my area, there are three corporate stores and two franchised stores. They all have the same pricing and the store policies don’t vary that much. To those who had problems with the quality of the piece upon delivery, it states in the Ethan Allen warranty that you are given when you buy the furniture, that their policy is to repair OR replace if it is a warranty issue. All the pieces in my store were prepped and inspected before they were delivered, but on occasion something was missed before it went out, and then we serviced it (for free) of course. If it had to be replaced they ordered a new one, without hassling the customer. No they don’t automatically just take it back and give you a new one. When you buy a brand new car with a bumper to bumper warranty they don’t just give you a new car if something goes wrong, they order the part and fix it for free but they don’t just replace the car without ever looking at it to see what’s wrong with it. Our store never hassled anyone about replacing a piece if it was needed, but again, it depends on the location. Quality is a big one! First of all, it seems that most people are still uneducated about veneers and what their purpose is. First of all veneered furniture is more costly and more time consuming to make, not less. It does NOT cost less than a piece of solid wood. Veneers are thinly sliced layers of WOOD that are placed with the grains criss crossed so that it is STRONGER than a piece of solid wood and so it does not warp or crack like solid wood can. The other reason they use them is to achieve a decorative pattern on the wood, which is not easy to manufacture. The Smithsonian has veneered furniture that are examples of high quality craftsmanship BECAUSE they used veneers. Back then if a craftsman could make a fine piece of furniture using veneer, that was the highest level they could rise to. Veneers have been given a bad rep by the cheap furniture made in the 50’s and 60’s that used veneer where the bonding methods were really bad. Ever since then people either confuse veneer with laminate or a man made product, or they just think it’s a cheap way to make furniture, when it’s not. I know some people will say I am biased since I worked for EA but it really is true. YES, there are a lot of pieces made overseas, but they are really and truly made at Ethan Allen owned and operated factories, and they still control the quality. Ethan Allen’s CEO does not want to put the EA name on it if he is not happy with the level of quality it represents. You can read press releases where he is interviewed if you want to hear his take on things. Someone said the quality was not consistent throughout the line, but that is not true. It’s exactly the opposite. A bedroom set in Tango is made just as well as a bedroom set in Newport. Price point is hugely different, but the quality is not! The every day pricing is not a “line” it is 100 percent true. All Ethan Allens do it. Ethan Allen had 8 sales a year before that, and not all the pieces were on sale at once. This made things difficult if you wanted to buy a whole room at once. Not all the things you had picked out were on sale, most of the time. They actually lowered ALL the prices to what used to be the sale price, and just said, this is the everyday price. Period. Since then, raw materials have gone up, etc. so on occasion they have raised prices here and there, but not on everything. So the regular everyday price you see on the tag today would have been the sale price they offered three years ago. Why would you be unhappy with that? It wasn’t ever going to be any lower than that anyways. I am sorry if some of you out there have had bad experiences. Thank you to those who had good ones who shared those as well. I truly love Ethan Allen, and I don’t like things being said about the company or products that aren’t entirely true.
ethan allen outdoor furniture 1

Ethan Allen Outdoor Furniture

Thank you for reporting this comment. Undo hildegarde07 I actually have a lot of experience with Ethan Allen furniture because I used to work there. There seem to be some common misconceptions on this forum. One is that the designers are not educated or trained in design. It is true that not ALL Ethan Allen designers have a degree in interior design, but most do, or have a degree in a related field. No designer is ever hired who has neither experience nor a degree. I myself have a four year degree in interior design from an accredited school. However, no amount of schooling can give you the natural talent that a designer must possess to be successful and make their clients happy with the outcome. It is up to the managers and owners to hire the right kinds of people, so I am sorry that some of you had bad experiences. Someone mentioned that Ethan Allens are independently owned, but not all of them are. In my area, there are three corporate stores and two franchised stores. They all have the same pricing and the store policies don’t vary that much. To those who had problems with the quality of the piece upon delivery, it states in the Ethan Allen warranty that you are given when you buy the furniture, that their policy is to repair OR replace if it is a warranty issue. All the pieces in my store were prepped and inspected before they were delivered, but on occasion something was missed before it went out, and then we serviced it (for free) of course. If it had to be replaced they ordered a new one, without hassling the customer. No they don’t automatically just take it back and give you a new one. When you buy a brand new car with a bumper to bumper warranty they don’t just give you a new car if something goes wrong, they order the part and fix it for free but they don’t just replace the car without ever looking at it to see what’s wrong with it. Our store never hassled anyone about replacing a piece if it was needed, but again, it depends on the location. Quality is a big one! First of all, it seems that most people are still uneducated about veneers and what their purpose is. First of all veneered furniture is more costly and more time consuming to make, not less. It does NOT cost less than a piece of solid wood. Veneers are thinly sliced layers of WOOD that are placed with the grains criss crossed so that it is STRONGER than a piece of solid wood and so it does not warp or crack like solid wood can. The other reason they use them is to achieve a decorative pattern on the wood, which is not easy to manufacture. The Smithsonian has veneered furniture that are examples of high quality craftsmanship BECAUSE they used veneers. Back then if a craftsman could make a fine piece of furniture using veneer, that was the highest level they could rise to. Veneers have been given a bad rep by the cheap furniture made in the 50’s and 60’s that used veneer where the bonding methods were really bad. Ever since then people either confuse veneer with laminate or a man made product, or they just think it’s a cheap way to make furniture, when it’s not. I know some people will say I am biased since I worked for EA but it really is true. YES, there are a lot of pieces made overseas, but they are really and truly made at Ethan Allen owned and operated factories, and they still control the quality. Ethan Allen’s CEO does not want to put the EA name on it if he is not happy with the level of quality it represents. You can read press releases where he is interviewed if you want to hear his take on things. Someone said the quality was not consistent throughout the line, but that is not true. It’s exactly the opposite. A bedroom set in Tango is made just as well as a bedroom set in Newport. Price point is hugely different, but the quality is not! The every day pricing is not a “line” it is 100 percent true. All Ethan Allens do it. Ethan Allen had 8 sales a year before that, and not all the pieces were on sale at once. This made things difficult if you wanted to buy a whole room at once. Not all the things you had picked out were on sale, most of the time. They actually lowered ALL the prices to what used to be the sale price, and just said, this is the everyday price. Period. Since then, raw materials have gone up, etc. so on occasion they have raised prices here and there, but not on everything. So the regular everyday price you see on the tag today would have been the sale price they offered three years ago. Why would you be unhappy with that? It wasn’t ever going to be any lower than that anyways. I am sorry if some of you out there have had bad experiences. Thank you to those who had good ones who shared those as well. I truly love Ethan Allen, and I don’t like things being said about the company or products that aren’t entirely true. 1 Like Bookmark February 24, 2007 at 11:49PM

Ethan Allen Outdoor Furniture

Ethan Allen Outdoor Furniture
Ethan Allen Outdoor Furniture
Ethan Allen Outdoor Furniture
Ethan Allen Outdoor Furniture
Ethan Allen Outdoor Furniture

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